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      1. Help Center
      2. FAQ
      • Get started
        • Everything your need to get started
        • Site builder - a complete guide
      • Integrations
        • General
      • FAQ
        • How To
        • FAQ
        • Troubleshooting

      FAQ

      For frequently asked questions and technical specifications.
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      How To

      • Product tabs
      • Shipping for B2C customers using Klarna
      • All about categories
      • Manage orders
      • How to enable and disable products
      • Manage customer accounts
      • Manage order confirmations
      • How to add an order confirmation recipient
      • How to add several e-mails to a customer
      • How do I edit a contact form?
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      FAQ

      • Customer doesn't receive the email invitation to our webshop
      • Image sizes
      • Do B2C customers have to use Klarna?
      • How do you manage an order from Klarna?
      • Can I use the control panel with a tablet or smartphone?
      • Can customer collaborate on an order?
      • What browser should I use?
      • Stock status when using Klarna Checkout
      • Design templates
      • Do private customers get their own customer number?
      • Do B2C orders have to be transferred to my accounting system?
      • Reference number to accounting system
      • Can I add several admin users?
      • What image formats can I use?
      • Can I import pictures from my accounting system?
      • Can anyone see my B2B prices?
      • What happens after an order is placed?
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      Troubleshooting

      • Why does my category not appear in the webshop?
      • Why does my product not appear in the webshop?
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